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Privacy Policy

Industrias Químicas del Ebro, S.A. (hereafter, “IQE”), with tax identification number (CIF) A-50006089, located at Polígono Industrial de Malpica, calle D, nº 97, 50016, Zaragoza (Spain), in compliance with the provisions established in the relevant legislation on data protection, informs the User that it is the data controller of the Personal Data (hereafter “the Data”) that you provide via the website https://www.iqe.es (hereafter, the “ Website”), as well as the data that IQE accesses as a result of your browsing (such as, for instance, the IP or any other unique identifier of your device), or those it obtains through any other channel.

The different purposes for which the Data are processed and the legal grounds for processing them are described below:

  1. To manage the contractual relationship with IQE’s customers and to ensure the provision of the procured products and services, this includes both managing the services offered by IQE and billing, collecting and deregistering them. The legal grounds for this processing are the contractual relationship that exists between IQE and its customers.

    IQE will store the data collected for this purpose while liability arising from the aforesaid contractual relationship may exist.

  2. To manage the commercial relationship with potential customers, by responding to requests for information on products and services offered by IQE as well as managing suggestions, complaints or claims. Furthermore, the legal grounds for this processing are the consent given by potential customers.

    IQE will store the personal data collected for this purpose while the data subject does not withdraw, as the case may be, the consent that he/she gave.

  3. To conduct surveys to find out our customers’ preferences, and their level of satisfaction with our products and services. The legal grounds that legitimise this processing activity are IQE’s legitimate interest to improve its commercial offer for customers and to enhance its customers’ experience.
    IQE will store the personal data collected for this purpose while the data subject does not object to the said processing.

  4. To personalise and improve the tools and functions of the website. This processing is carried on based on IQE’s legitimate interest to improve the functions and service provided for users.
    IQE will store the personal data collected for this purpose while the data subject does not object to the said processing.

You are hereby informed that all of the data that IQE asks for or may ask for you to provide are necessary for the purposes described in this privacy policy and that not providing them will mean that it will be impossible to contact you or to manage your request to IQE. urthermore, IQE reserves the right not to respond to or not to process any requests that do not include the data asked for.

You guarantee the veracity of the personal data provided for IQE and accept that IQE may periodically ask you to review and update the personal data that it holds on you.

IQE may disclose the Data to third parties to which it is obliged to pass on information, such as public authorities, for the purpose of complying with the requirements of such authorities and with the relevant regulations, as the case may be.
You can exercise your rights of access, rectification, erasure, opposition, limitation of processing and data portability, and , at any time, withdraw the consents you may have given, by writing to Industrias Químicas del Ebro, S.A., with tax identification number (CIF) A-50006089 and registered offices at Polígono Industrial de Malpica, calle D, nº 97, 50016, Zaragoza, Spain, or to the following email address iqe@iqe.es, attaching a photocopy of your identity document.
Likewise, you are reminded that you that you can present a claim to the Spanish Data Protection Agency, especially if you consider that IQE has not satisfied the exercising of your rights properly.